Billing Operations Associate

instacart· 24 open roles

Remote RemoteFull-time1 months ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

1 months ago

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About This RoleAI processing…

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Key ResponsibilitiesTypical for this role

1
Drive day-to-day execution of the work outlined in this role
2
Collaborate with cross-functional partners to deliver outcomes
3
Communicate progress, blockers, and decisions clearly
4
Continuously improve how the team operates

Requirements

2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in a a B2B tech, marketplace, or SaaS environment
Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals
Strong attention to detail with the ability to manage high-volume workloads accurately
Expert proficiency with spreadsheets (Google Sheets, Microsoft Excel)
Familiarity with Oracle or similar ERP systems
Familiarity with Salesforce or similar CRM
Clear and professional communication skills with the ability to work cross-functionally
Ability to follow defined processes and controls while knowing when to escalate
Self-starter who takes ownership and delivers on commitments
Experience with BI or data tools such as Alteryx or SQL
Experience or aptitude to leverage AI tooling to augment or automate processes
Familiarity with marketplace, subscription, or advertising billing models
Exposure to working with Finance, Legal, or Sales teams in a cross-functional capacity