Billing Operations Lead

instacart· 24 open roles

Remote RemoteFull-time3 weeks ago

Salary

$95k - $100k

Experience

Mid

Job Type

Full-time

Posted

3 weeks ago

Apply Now

Boost your chances at instacart

Tailor your resume to this exact job and generate a matching cover letter in about 60 seconds with JobEase — our AI application assistant.

ATS-optimized resume
Personalized cover letter
Match score & keyword gaps

Tailor my application

Free to start · no card required

Get more other jobs in your inbox

Verified daily — no ghost listings.

About This RoleAI processing…

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Key Responsibilities

1
Billing portfolios across strategic retail partners and multiple revenue streams are owned and operating accurately, with day-to-day billing operations executed with a focus on revenue recognition inputs and timely month-end close.
2
What you'll cook up in your first year Billing portfolios across strategic retail partners and multiple revenue streams are owned and operating accurately, with day-to-day billing operations executed with a focus on revenue recognition inputs and timely month-end close.

Requirements

Bachelor’s degree in Accounting, Finance, Information Systems, or related field, or equivalent practical experience.
5+ years of experience in Billing Operations, Order-to-Cash, or Accounts Receivable within technology, ecommerce, marketplace, or subscription/SaaS environments.
2+ years leading cross-functional billing or quote-to-cash projects as an individual contributor, from requirements through UAT and launch.
Hands-on experience with Salesforce CPQ and at least one billing platform (e.g., Zuora, Chargebee, Stripe Billing) plus one ERP (e.g., NetSuite, SAP, Oracle).
Proficiency in Excel (pivot tables, lookups) and basic SQL for reconciliations and data analysis.
Working knowledge of billing controls, SOX requirements, and revenue considerations (e.g., ASC 606) as they apply to invoicing, credits, and adjustments.
Demonstrated success leveraging data modeling tools such as Alteryx to automate billing processes.
Aptitude and demonstrated success leveraging AI solutions to improve billing processes.