Business Operations Specialist

About This RoleAI processing…

Key Responsibilities

• 1
  Month-End Close & Financial Operations Own month-end close deliverables across assigned fleet and operational areas, including financial reporting, accruals, reconciliations, and variance analysis, ensuring accuracy and timely completion.
• 2
  Serve as the subject matter expert for fleet-related cash transactions, including tracking and reconciling payments across relevant accounts and investigating and resolving discrepancies.
• 3
  Prepare and provide monthly loan and lease activity to the Accounting team, ensuring complete and accurate inputs to support financial reporting and month-end close.
• 4
  Partner cross-functionally with FP&A, Treasury, Accounting, and Operations to support accurate and timely financial reporting, resolve variances, and improve financial processes.
• 5
  Develop, maintain, and document standard operating procedures (SOPs) for recurring financial and operational workflows, with a focus on strengthening controls, improving efficiency, and creating scalable processes.
• 6
  Support Purchase Order (PO) management across the Flexdrive entity, including monitoring PO activity, coordinating with stakeholders, and helping ensure appropriate funding and financial alignment.
• 7
  Prepare the quarterly Flexdrive cash flow review, including validation of underlying activity and reconciliation to the Accounting Cash Flow Statement.
• 8
  Own the preparation and coordination of audit support files for assigned areas, ensuring documentation is complete, accurate, and provided timely in response to audit requests.
• 9
  Identify opportunities to improve and automate existing financial processes, partnering with relevant teams to reduce manual work, strengthen reporting, and improve operational efficiency.
• 10
  Own day-to-day Salesforce system support and administration, including data loads, integration monitoring and reviews, and ongoing data completeness, accuracy, and quality checks.
• 11
  Support the development, testing, and implementation of new Salesforce functionality and system enhancements, ensuring solutions align with evolving business and operational requirements.
• 12
  Partner with cross-functional stakeholders on ongoing Salesforce needs, including troubleshooting issues, addressing data and reporting requirements, and coordinating system improvements.
• 13
  Develop and maintain Salesforce reports and dashboards that provide actionable insights, improve visibility into key business processes, and support operational and financial decision-making.
• 14
  Identify opportunities to strengthen Salesforce processes and controls, including improving data quality, reducing manual workflows, and enhancing the overall usability and scalability of the system.
• 15
  Support and optimize core business processes across fleet operations, vendor management, and financial operations, with a focus on improving accuracy, efficiency, and scalability.
• 16
  Identify anomalies in complex invoice workflows (e.g., OEM parts, depot services, insurance, maintenance) and resolve discrepancies cross-functionally
• 17
  Identify and support opportunities to automate manual processes, streamline recurring workflows, and reduce operational inefficiencies.
• 18
  Develop and implement operational initiatives and business processes that support broader financial and business objectives.
• 19
  Provide ad hoc financial and operational support across Flexdrive’s Rental and AV fleet operations as needed.
• 20
  Serve as a key connector across Business Operations, Finance, Fleet Operations, and external partners, helping ensure alignment, effective communication, and timely resolution of financial and operational matters.
• 21
  Act as a primary point of contact for inquiries related to Flexdrive’s financial operations, coordinating across teams to research questions, resolve issues, and provide clear and timely responses.
• 22
  Partner with cross-functional stakeholders to identify and drive opportunities for operational efficiency, cost optimization, and process improvement across Flexdrive’s financial and operational workflows.
• 23
  Translate financial and operational data into clear insights and actionable recommendations, effectively communicating with both technical and non-technical stakeholders to support informed decision-making.
• 24
  Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field.
• 25
  3+ years of relevant experience in business operations, finance, FP&A, or a related analytical role; experience within the automotive, fleet, mobility, or autonomous vehicle industry is a plus.
• 26
  Advanced proficiency in Excel and/or Google Sheets, with experience building financial models, performing scenario and variance analyses, and working with large or complex datasets.
• 27
  Strong understanding of accounting and finance principles, including financial reporting, accrual accounting, reconciliations, and variance analysis.
• 28
  Experience supporting month-end close processes, including preparing accruals, performing reconciliations, analyzing financial results, and investigating discrepancies.
• 29
  Demonstrated ability to build financial and analytical models from the ground up, particularly in fast-paced and evolving business environments.
• 30
  Strong verbal and written communication skills, with the ability to translate complex financial and operational analyses into clear insights and effectively communicate with stakeholders at all levels, including senior leadership.
• 31
  Comfort operating in ambiguity, with the ability to take ownership, develop structure, and build scalable processes where established processes may not yet exist.
• 32
  Exceptional attention to detail and analytical rigor, with a demonstrated track record of producing accurate, reliable, and high-quality work.
• 33
  Strong organizational and prioritization skills, with the ability to manage multiple high-priority deliverables simultaneously and operate effectively in environments with a high degree of complexity and change.
• 34
  Proactive and solutions-oriented mindset, with the ability to identify issues, investigate root causes, and independently drive work toward resolution.
• 35
  Bonus Points Experience within fleet management, automotive, rideshare, rental, mobility, or autonomous vehicle operations.
• 36
  Experience with SQL, business intelligence tools such as Looker, Tableau, or Mode, and/or working within data warehouse environments.
• 37
  Experience in a high-growth, startup, or rapidly evolving environment, particularly where you have helped build new processes, systems, or workflows from the ground up.
• 38
  Demonstrated experience supporting cross-functional initiatives that require alignment across operational, financial, technical, and strategic priorities.
• 39
  Exposure to autonomous vehicle operations, electric vehicle infrastructure, or other emerging mobility technologies and business models.
• 40
  Experience identifying and implementing process automation or system improvements that reduce manual work and improve data quality, scalability, or operational efficiency.
• 41
  Hands-on experience with Salesforce, including creating, customizing, and maintaining reports and dashboards to support financial and operational decision-making.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field.
• 3+ years of relevant experience in business operations, finance, FP&A, or a related analytical role; experience within the automotive, fleet, mobility, or autonomous vehicle industry is a plus.
• Advanced proficiency in Excel and/or Google Sheets, with experience building financial models, performing scenario and variance analyses, and working with large or complex datasets.
• Exceptional attention to detail and analytical rigor, with a demonstrated track record of producing accurate, reliable, and high-quality work.
• Experience with SQL, business intelligence tools such as Looker, Tableau, or Mode, and/or working within data warehouse environments.
• Experience in a high-growth, startup, or rapidly evolving environment, particularly where you have helped build new processes, systems, or workflows from the ground up.
• Hands-on experience with Salesforce, including creating, customizing, and maintaining reports and dashboards to support financial and operational decision-making.
• Experience: Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field. 3+ years of relevant experience in business operations, finance, FP&A, or a related analytical role; experience within the automotive, fleet, mobility, or autonomous vehicle industry is a plus.
• Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location.

Perks & Benefits