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About This Role
The Chief of Staff will serve as a strategic partner to the VP of Brokerage Products & Customer Care, helping translate vision into actionable plans and operating rhythms that enable clarity, alignment, and accountability across the organization.
Key ResponsibilitiesAI-extracted
- 1Serve as a strategic partner to the VP of Brokerage Products & Customer Care, helping translate vision into actionable plans and operating rhythms that enable clarity, alignment, and accountability across the organization.
- 2Design, optimize, and manage the organization's business rhythm, including leadership meetings, quarterly business reviews (QBRs), and annual planning cycles to ensure accountability and alignment.
- 3Drive complex, large-scale product initiatives from concept to execution, providing feedback to enhance product design, narrative, and execution
- 4Partner with HR, Finance, and Recruiting to oversee headcount planning, resource allocation, and talent development initiatives to foster a healthy, inclusive, and high-performing team culture.
- 5Manage high-priority, ambiguous projects on behalf of the VP, acting as a tactical decision-maker and problem-solver.
RequirementsAI-extracted
- 8+ years of experience in strategic operations, product management, management consulting, corporate strategy, or a chief of staff role, preferably within a fast-growing fintech, financial services, or technology environment.
- Exceptional interpersonal and relationship-building skills, with a proven ability to influence, advise, and collaborate effectively with executive leaders and cross-functional partners.
- Strong written and verbal communication skills, with a knack for translating complex technical, product, and operational concepts into clear, compelling narratives.
- Strong product judgment and the ability to turn ambiguous opportunities into a clear strategy, roadmap, and execution plans.
- Demonstrated success managing large-scale operational frameworks, corporate planning processes, or intricate cross-functional projects.
Perks & BenefitsAI-extracted
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