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Client Success Coach (CSM)

Impact Clients

Remote RemoteFull Time3 days ago
Salary
$120,000 - $180,000
Experience
Mid
Job Type
Full Time
Posted
3 days ago
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About This Role

The Client Success Coach will join a fast-growing team to help everyday people launch impactful online digital arbitrage businesses. This is a remote, full-time position requiring strong communication and interpersonal skills. The coach will conduct onboarding calls, check-in coaching calls, and messaging clients daily to hold them accountable and motivated. The role involves innovating products, taking renewal calls, and daily reporting on multiple communication channels.

Key ResponsibilitiesAI-extracted

  • 1
    Conducts new onboarding calls daily to welcome in new students
  • 2
    Conducts check-in coaching calls daily to hold accountable, motivate, and inspire students
  • 3
    Messages clients on a daily basis to hold them accountable to their plan of execution towards their goals
  • 4
    Leads weekly group coaching calls answering client questions
  • 5
    Takes renewal and upgrade calls with clients and enrolls them into backend coaching programs

RequirementsAI-extracted

  • Has strong communication and interpersonal skills
  • Is comfortable with conducting 1:1 Zoom calls or recording Loom videos as needed
  • Is proficient or knowledgeable about the tech stack, including Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, and CRM
  • Has experience with organic marketing on Instagram, Facebook, and TikTok
  • Is able to handle fast-paced environments, multiple clients, and changing priorities

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Expected earnings of $10,000-$15,000+ USD/month, depending on experience
Commission opportunities on referrals, upgrades, renewals, and pending payment collections

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