Customer Engineer, Territory (Malaysia and Singapore)

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Partner with Account Executives to lead technical discovery and deliver product demonstrations and Proof of Concepts
• 2
  Act as a trusted technical advisor throughout the customer lifecycle, maintaining deep relationships with key stakeholders
• 3
  Own the long-term technical relationship, ensuring alignment between customer business goals and Cloudflare's product roadmap
• 4
  Carry a variable quota tied to new business acquisition and account growth, leading technical Quarterly Business Reviews to translate platform capabilities into return on investment
• 5
  Leverage AI agents and internal platforms to automate routine tasks and reclaim time for strategic customer advisory

RequirementsAI-extracted

• Experience in a customer-facing technical role, such as Solutions Engineering or Sales Engineering
• Broad technical expertise spanning web security, networking, and enterprise architecture
• Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics and enterprise sales cycles
• Exceptional presentation and stakeholder management skills, capable of bridging technical implementation details and high-level business strategy
• Fluency in Bahasa Malaysia or Bahasa Indonesia is preferred

Perks & BenefitsAI-extracted