SC

Customer Experience Coordinator

Scouts

Remote RemoteContract3 weeks ago
Salaryest.
£32,902 - £32,902
Experience
Mid
Job Type
Contract
Posted
3 weeks ago
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About This Role

The Customer Experience Coordinator delivers outstanding customer service, supporting groups to access outdoor learning and adventure. This role is homebased with regular centre travel and is a fixed term contract until March 2027. The coordinator works 35 hours per week and is paid £26,199 per annum. The goal is to make a real difference in customer experience.

Key ResponsibilitiesAI-extracted

  • 1
    Delivers outstanding customer service to support groups in accessing outdoor learning and adventure
  • 2
    Typically: Responds to customer inquiries and resolves issues in a timely manner
  • 3
    Typically: Coordinates logistics and communications to ensure seamless customer experiences
  • 4
    Typically: Collaborates with internal teams to improve customer experience and resolve issues

RequirementsAI-extracted

  • Typically: Has excellent communication and interpersonal skills
  • Typically: Has experience in customer service or a related field
  • Typically: Is able to work independently and as part of a team
  • Typically: Has strong problem-solving and organizational skills

Perks & BenefitsAI-extracted

Typically: Health coverage is provided
Typically: Paid time off is included
Typically: Opportunities for professional development and growth
Typically: Flexible working arrangements, including remote work options

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