Customer Marketing Manager

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards and a global customer product council
• 2
  Partner with Marketing, Sales, and Customer Success teams to identify strategic customers and use cases
• 3
  Translate customer successes into compelling, multi-format engagements, such as case studies and customer films
• 4
  Act as a primary liaison between customers and the marketing organization, sourcing the right customers for the right engagement opportunities
• 5
  Establish and manage a feedback process to ensure continuous programmatic improvements

RequirementsAI-extracted

• 6+ years of experience in Marketing or Public Relations, including at least 5 years in a core customer-facing role
• Proven experience coordinating or facilitating technology Customer Advisory Boards
• B2B SaaS work experience is a strong asset
• A strong, collaborative relationship builder skilled at partnering cross-functionally
• Experience with integrating AI into marketing workflows

Perks & BenefitsAI-extracted