AS

Customer Marketing Manager

asana· 173 open roles

Location TBD On-siteFull-timeToday
Salary
$165,000 - $185,000
Experience
Mid
Job Type
Full-time
Posted
Today
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About This Role

Asana is seeking a Customer Marketing Manager to cultivate strategic relationships with customers and drive insights and engagement that shape the future of the product and business. The role involves managing and executing the global Customer Advisory program and partnering with Marketing, Sales, and Customer Success to identify strategic customers and use cases. The ideal candidate has 6+ years of experience in Marketing or Public Relations and a strong commitment to ensuring exceptional customer experiences. The role is based in the New York office with an office-centric hybrid schedule.

Key ResponsibilitiesAI-extracted

  • 1
    Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards and a global customer product council
  • 2
    Partner with Marketing, Sales, and Customer Success to identify strategic customers and use cases
  • 3
    Translate customer successes into compelling, multi-format engagements that support Asana’s key marketing narratives
  • 4
    Act as a primary liaison between customers and the marketing organization
  • 5
    Establish and manage a feedback process to ensure continuous programmatic improvements

RequirementsAI-extracted

  • 6+ years of experience in Marketing or Public Relations, including at least 5 years in a core customer-facing role
  • Proven experience coordinating or facilitating technology Customer Advisory Boards
  • B2B SaaS work experience is a strong asset
  • A strong, collaborative relationship builder skilled at partnering cross-functionally
  • Experience with integrating AI into marketing workflows

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Typically: retirement plans
Mental health, wellness & fitness benefits
Inclusive family building benefits
Long-term savings or retirement plans

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