Customer Service Consultant

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Receives inbound calls and email enquiries from domestic customers
• 2
  Makes outbound calls to customers in a proactive manner
• 3
  Provides customer service, sales, and support via phone and email
• 4
  Works directly with the Customer Service Manager to achieve team goals
• 5
  Resolves customer complaints and issues in a timely and professional manner

RequirementsAI-extracted

• Typically: Has excellent communication and customer service skills
• Typically: Is able to work in a fast-paced environment and handle multiple customer interactions
• Typically: Has basic computer skills and is able to use customer service software
• Typically: Is able to work independently and as part of a team
• Typically: Has a high school diploma or equivalent

Perks & BenefitsAI-extracted