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Digital Customer Engineer

cloudflare· 54 open roles

Location TBD On-siteFull-time1 months ago
Salaryest.
MYR 80,000 - MYR 150,000
Experience
Mid
Job Type
Full-time
Posted
1 months ago
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About This Role

Cloudflare is seeking a Digital Customer Engineer to work with mid-market and commercial customers across the Asia Pacific region, delivering product demonstrations, conducting discovery sessions, and ensuring customers understand how Cloudflare can solve their challenges. The role involves leading technical discovery and validation, driving scaled onboarding, and running adoption programs. The ideal candidate has experience in technical presales, solutions engineering, or consulting, with strong knowledge of Internet fundamentals and experience with Zero Trust frameworks, SASE architectures, or cloud security platforms.

Key ResponsibilitiesAI-extracted

  • 1
    Lead technical discovery and validation across a high volume of pre-sales opportunities, including demos, proof-of-concepts, and solution design sessions
  • 2
    Drive scaled onboarding for new customers through standard playbooks, group sessions, and self-serve resources
  • 3
    Run 1:many adoption and consumption programs to help customers get more value from Cloudflare
  • 4
    Translate complex technical capabilities into clear outcome-driven solutions
  • 5
    Develop and maintain reusable demo assets, scripts, and reference solution designs to scale team effectiveness

RequirementsAI-extracted

  • 3+ years of experience in a technical presales, solutions engineering, or consulting role
  • Strong knowledge of Internet fundamentals, including HTTP/S, DNS, TLS, and networking concepts
  • Experience with Zero Trust frameworks, SASE architectures, or cloud security platforms
  • Hands-on experience with scripting or development, and comfortable with APIs/CLIs
  • Proven ability to engage customers directly and explain complex concepts clearly to both technical and business audiences

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Typically: opportunities for professional growth and development
Typically: access to cutting-edge technology and tools
Typically: collaborative and dynamic work environment

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