Director, Business Systems

About This RoleAI processing…

Key Responsibilities

• 1
  Define and evolve enterprise architecture across NetSuite (ERP), Salesforce (CRM), MuleSoft (middleware), and custom applications.
• 2
  Lead Business Applications, including enterprise systems roadmap planning, cross-functional project intake, requirements definition and project delivery.
• 3
  Lead the design and delivery of scalable, secure integrations and custom solutions supporting complex revenue, finance, operational and logistics workflows.
• 4
  Establish integration standards, development best practices (API design, CI/CD, testing, monitoring), and architectural governance.
• 5
  Build, lead, and develop a high-performing team of business analysts, business system managers, integration engineers, and system administrators.
• 6
  Scale integration, enterprise systems and business applications capabilities aligned to company growth.
• 7
  Manage offshore contractor resources and third-party vendors to ensure quality, capacity, and cost efficiency.
• 8
  Oversee critical enterprise system administration, including access governance, environment management, and production stability.
• 9
  Partner with business leaders to translate strategic priorities into scalable technology roadmaps and implementation plans.
• 10
  Ensure production reliability through monitoring, incident management, and structured root cause resolution.

Requirements

• 10+ years in enterprise systems, architecture, and integration leadership roles.
• 5+ years managing high-performing technical and business systems teams.
• Deep experience with: NetSuite (ERP architecture & integrations)
• Salesforce (CRM architecture & integrations)
• MuleSoft or comparable enterprise middleware platform
• Custom application development environments
• Experience in high-growth technology or consumer hardware environments.
• Background in finance, supply chain, fulfillment, or logistics system design.
• Experience building or scaling a Business Systems or Enterprise Applications function.

Perks & BenefitsTypical for this role