Director of Product, Payments and Wallet

roblox· 37 open roles

San Mateo, CA On-siteFull-time3 days ago

Salary

$383,120 - $439,280

Experience

Mid

Job Type

Full-time

Posted

3 days ago

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About This RoleAI processing…

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Key Responsibilities

1
Own the end-to-end product strategy and roadmap for Payments and Wallet, spanning consumer payment methods, developer and creator payouts, and the underlying wallet platform. This role also encompasses risk management and payment operations leadership.
2
Launch new banking and wallet products from 0 to 1, and scale it into a durable revenue stream.
3
Own the P&L for the Payments and Wallet business, including revenue and margin targets, cost of payments, and the investment tradeoffs required to hit them.
4
Build, lead, and grow a team of product managers, setting a high bar for product craft, execution, and career development.
5
Ensure operational excellence for risk ops and payment ops
6
Partner with Finance, Legal, Compliance, Risk, and Business Development to expand payment coverage internationally and to launch products that meet regulatory and licensing requirements in each market.
7
Establish the strategy for payments risk and fraud management, balancing authorization rates and user experience against loss, chargeback, and compliance exposure.
8
Represent the Payments and Wallet business to Roblox executive leadership and to external partners including processors, banking partners, and payment networks.

Requirements

10+ years of product management experience, including 3+ years leading and growing product teams.
A track record of launching a banking, wallet, or financial product from 0 to 1 and growing it into a meaningful business.
Direct P&L ownership, with demonstrated results driving revenue and managing cost structure for a product line.
Experience building and scaling global payments products, including working with processors, banking partners, alternative payment methods, and cross-border money movement.
Risk management and fraud expertise, including chargebacks, authorization optimization, KYC/AML, and regulatory compliance in financial products.
A technical approach: comfort going deep on platform and implementation details, and the ability to partner with engineering on scalable, extensible architecture.
A data-driven approach: proficiency identifying, defining, tracking, and acting on the metrics that move a financial business, plus familiarity with experimentation and A/B testing.
Strong written and verbal communication skills: the ability to convey strategy, priorities, and tradeoffs to an executive audience, and to produce clear, detailed product specifications for the team.
A Bachelor's degree or equivalent experience in a technical, business, or related field.
Entrepreneurial: you propose ambitious ideas and then go build them, without waiting for permission.
Comfortable operating with incomplete information and making the call anyway.
Rigorous about risk without being slowed by it; you know where to hold the line and where to move fast.
A strong collaborator who can align Engineering, Finance, Legal, and Business Development behind a single plan.
Hands-on, creative, data-obsessed, and detail-oriented.