PA

Forward Deployed Engineer (all genders)

PARTSCLOUD GmbH· 5 open roles

Location TBD On-siteProfessional / experienced56 years ago
Salaryest.
€60,000 - €120,000
Experience
Mid
Job Type
Professional / experienced
Posted
56 years ago
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About This RoleAI processing…

Your mission You make customer value technically real. The moment a contract is signed, you own the path from raw, undocumented ERP data to the first trustworthy PartsOS planning result. And you get there fast: first real value within five working days of getting access to a customer's data. You sit with maintenance, spare-parts, and supply-chain teams in real factories, open the SAP export nobody documented, and turn it into a plan they can run. You are the technical half of a two-person team: the Customer Success Manager owns the relationship and the business case; you own the system and the

Key ResponsibilitiesTypical for this role

  • 1
    Drive day-to-day execution of the work outlined in this role
  • 2
    Collaborate with cross-functional partners to deliver outcomes
  • 3
    Communicate progress, blockers, and decisions clearly
  • 4
    Continuously improve how the team operates

Requirements

  • Clean seams, no overlap: you are never pulled into managing the relationship, and the CSM is never pulled into data prep.
  • Fluent in German and English.
  • You need fully defined specs and freeze on messy, undocumented data.
  • You are the technical half of a two-person team: the Customer Success Manager owns the relationship and the business case; you own the system and the speed.
  • Top equipment (MacBook and whatever you need), WELLPASS, a great office at Bosch Areal in the city centre, and regular team off-sites.

Perks & Benefits

Ground-floor ownership. You're our first dedicated FDE. You set the standard and build the playbook that lets PartsCloud onboard the next wave of industrial customers in days, not months.
Your work decides whether customers convert. We're scaling trial customers, and the technical path to value is what determines success. There is no gap between your effort and the outcome.
Competitive salary package plus meaningful participation in our Virtual Stock Incentive Plan (VSIP) , a real upside as we grow.
On-site in Stuttgart, 4 days/week , with flexible hours. Top equipment (MacBook and whatever you need), WELLPASS, a great office at Bosch Areal in the city centre, and regular team off-sites.

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