German-Speaking Customer Support Advisor|Sofia
Boeva Tech
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About This Role
Join a growing multilingual team as a German-speaking Customer Support Advisor in Sofia, Bulgaria, and build an international career in a leading Swiss telecommunications company.
Key ResponsibilitiesAI-extracted
- 1Provide customer support to clients in German via phone, email, or chat.
- 2Respond to customer inquiries and resolve issues in a timely and professional manner.
- 3Work collaboratively with the team to achieve customer satisfaction goals.
- 4Stay up-to-date with product knowledge and company information to effectively support customers.
- 5Meet or exceed customer satisfaction targets and quality metrics.
RequirementsAI-extracted
- Fluent German language skills (spoken and written).
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Basic computer skills and familiarity with customer support software.
- High school diploma or equivalent required; degree in a related field preferred.
Perks & BenefitsAI-extracted
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