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About This Role
The Head of Customer AI Transformation leads Asana's internal AI Transformation Factory, driving customer adoption of the AI platform and accelerating net retention and AI revenue growth. This role operates at the intersection of Revenue, Product, and Engineering. The position involves redesigning post-sales motions and driving cross-functional change. The role is remote.
Key ResponsibilitiesAI-extracted
- 1Builds and leads the AI Transformation Factory to drive customer adoption of the AI platform
- 2Redesigns post-sales motions to accelerate net retention and AI revenue growth
- 3Runs strategic customer engagements to drive cross-functional change
- 4Drives collaboration across Revenue, Product, and Engineering teams
RequirementsAI-extracted
- Typically: experience in leading transformation initiatives in a sales or customer-facing organization
- Typically: strong understanding of AI platforms and their applications in customer experience
- Typically: ability to drive cross-functional change and collaborate with multiple stakeholders
- Typically: experience in a leadership role with a proven track record of driving revenue growth
Perks & BenefitsAI-extracted
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