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About This Role
The Head of Customer AI Transformation leads Asana's internal AI Transformation Factory, driving customer adoption of the AI platform and accelerating net retention and revenue growth. This role operates at the intersection of Revenue, Product, and Engineering, redesigning post-sales motions and driving cross-functional change. The Head of Customer AI Transformation builds and leads the Factory to achieve its goals.
Key ResponsibilitiesAI-extracted
- 1Develops and executes strategies to drive customer adoption of the AI platform
- 2Leads cross-functional teams to redesign post-sales motions and drive change
- 3Builds and leads the AI Transformation Factory
- 4Drives net retention and AI revenue growth
- 5Typically: Collaborates with Revenue, Product, and Engineering teams to achieve goals
RequirementsAI-extracted
- Typically: Experience in leading transformation initiatives in a sales or customer-facing organization
- Typically: Strong understanding of AI platforms and their applications
- Typically: Proven track record of driving revenue growth and customer adoption
- Typically: Excellent leadership and cross-functional collaboration skills
- Typically: Experience working in a fast-paced, dynamic environment
Perks & BenefitsAI-extracted
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