Home Equity Loan Processor

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Process, manage, and act as the primary contact for a pipeline of Home Equity loans to meet closing deadlines and lock expiration periods
• 2
  Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication
• 3
  Maintain a progressing pipeline of 30-50 loan applications and adapt to changing mortgage guidelines
• 4
  Request, gather, and analyze documentation required from borrowers, internally, and third parties for underwriting approval
• 5
  Set borrower expectations for the mortgage process and establish the processor as the main point of contact until closing

RequirementsAI-extracted

• 2+ years of mortgage processing industry experience preferred
• Broker fulfillment experience is a plus
• Knowledge of Encompass LOS and Fannie Mae guidelines
• Excellent oral and written communication skills
• Ability to maintain a pipeline of 30-50 loans of mixed variety and work well under time constraints
• Team mentality and ability to work well as a member of a group

Perks & BenefitsAI-extracted