Home Equity Processor

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication.
• 2
  Process, manage, and act as the primary contact of a pipeline of Home Equity loans to meet closing deadlines and lock expiration periods.
• 3
  Maintain a progressing pipeline of 30-50 loan applications.
• 4
  Communicate effectively with external and internal customers, including Loan Officers, Underwriters, Closers, and third parties.
• 5
  Request, gather, and analyze documentation required from borrowers and third parties for underwriting approval.
• 6
  Handle the fulfillment of broker channel loan offerings from members.

RequirementsAI-extracted

• 2+ years of mortgage processing industry experience, preferably with broker fulfillment experience.
• Ability to maintain a pipeline of 30-50 loans of mixed variety.
• Knowledge of Encompass LOS and Fannie Mae guidelines.
• Excellent oral and written communication skills.
• Ability to work well under time constraints and a constantly changing environment.
• Team mentality and ability to work well as a member of a group.

Perks & BenefitsAI-extracted