Manager, Scaled Abuse Countermeasures and Research
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About This Role
Discord is seeking a Manager to lead the Scaled Abuse Countermeasures and Research team, focusing on defending against bulk fake account creation, login abuse, spam, scams, fraud, and other high-volume threats. The role involves leading and growing the team, setting a vision for automation, and defining scaled abuse metrics. The ideal candidate has experience in people management, Trust & Safety, and ML adoption. The role reports to the Director of Safety Automation and is based in the San Francisco Bay Area.
Key ResponsibilitiesAI-extracted
- 1Lead and grow the Scaled Abuse Countermeasures and Research team
- 2Set a vision for the team that leans heavily into automation and ML-driven detection
- 3Define scaled abuse north-star metrics and build a roadmap and prioritization framework
- 4Stand up a research program to surface and answer key questions about attacker operations and signals
- 5Partner cross-functionally with various teams to influence safety-by-design decisions
RequirementsAI-extracted
- 2+ years of people management experience leading technical teams
- 4+ years of experience working on Trust & Safety, fraud, or anti-abuse at a consumer-scale platform
- Demonstrated ability to drive ML and automation adoption
- Strong analytical skills and fluency in SQL and Python
- Excellent communication and cross-functional collaboration skills
Perks & BenefitsAI-extracted
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