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Mortgage Coach

sofi· 62 open roles

Frisco, TX On-siteFull-time1 months ago
Salaryest.
$80,000 - $150,000
Experience
Mid
Job Type
Full-time
Posted
1 months ago
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About This Role

The Mortgage Coach supports the sales team of Loan Originators through training, development, and motivation to ensure exceptional member interactions. This role focuses on influencing team performance while maintaining regulatory compliance and driving operational success. The Mortgage Coach has no direct reports but is responsible for coaching and guiding team members. The ideal candidate has experience in mortgage originations, customer service, and sales team management.

Key ResponsibilitiesAI-extracted

  • 1
    Trains, motivates, monitors, and coaches new Loan Originators to maximize performance
  • 2
    Conducts sales training on new products and sales initiatives
  • 3
    Handles special member circumstances and problems as they arise
  • 4
    Ensures team follows procedures and regulatory compliance
  • 5
    Provides exceptional member experience and identifies areas for improvement

RequirementsAI-extracted

  • Minimum Bachelor's or Associate Degree or significant experience in the industry
  • 3+ years of experience in mortgage 1 lien and home equity originations
  • 3+ years of general customer service experience
  • Excellent written and verbal communication skills
  • Ability to work independently with little or no supervision

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Typically: opportunities for career advancement
Typically: professional development and training
Typically: competitive compensation package

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