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About This Role
DPD Group UK is seeking a Pickup Service Delivery Agent to join their team, ensuring a right first time resolution for customers. The role involves working with a network of over 16000 Pickup Shops and Lockers across the UK. The agent will be part of a highly skilled and dedicated team, providing the best service and choice to meet customer needs. This is a remote position.
Key ResponsibilitiesAI-extracted
- 1Ensures a right first time resolution for customers
- 2Works with a network of Pickup Shops and Lockers to provide service and choice to customers
- 3Typically: handles customer inquiries and resolves issues in a timely manner
- 4Typically: maintains accurate records and reports on customer interactions
RequirementsAI-extracted
- Is reliable and dedicated
- Typically: has excellent customer service skills
- Typically: has strong communication and problem-solving skills
- Typically: is able to work independently in a remote setting
Perks & BenefitsAI-extracted
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