Senior Manager, Customer Campaigns & Lifecycle Marketing

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Leads a team of 3-4 highly autonomous individual contributors to drive customer adoption and usage of Fin's AI agent and helpdesk product
• 2
  Implements a significant customer marketing campaign tool overhaul to improve team capabilities
• 3
  Fosters a team culture focused on Fin values and delivers 2x output by leading by example
• 4
  Builds relationships with senior stakeholders across key business areas to ensure alignment and delivery of company objectives
• 5
  Ensures the quality of everything the team delivers and holds an extremely high-bar for excellence

RequirementsAI-extracted

• 7+ years of experience in customer marketing/campaigns experience, working across Conversion, Activation/Onboarding, Adoption and Expansion
• An AI-first approach to marketing, with proficiency in AI tooling, including Claude Code experience
• 3+ years of experience leading a team and mentoring team members
• Experience in the B2B SaaS, tech or AI industry, with strong stakeholder management and partnerships with Product/R&D, Sales, Customer Success and other Marketing teams
• Typically: Strong quantitative orientation and experience working with analytics, RAD or Finance teams

Perks & BenefitsAI-extracted