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About This RoleAI processing…
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
Key Responsibilities
- 1Collaborate with Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from Webflow. You’ll help tailor our launch strategies according to each customer’s business needs and objectives.
- 2Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with Webflow.
- 3Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them with detailed implementation plans that unblock their ability to successfully launch and grow with Webflow.
- 4Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program.
- 5Build cutting edge, repeatable artifacts to help tell Webflow's story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting Webflow easy.
Requirements
- 3 - 5+ years of experience in enterprise Webflow implementations or in SaaS as a Solutions Architect.
- Prior experience with — or the technical aptitude to quickly learn — core concepts and tools related to front-end web development (including programming languages such as HTML, CSS, React, and JavaScript), APIs, hosting and infrastructure, Enterprise Architecture, CRO and digital marketing, SEO, UX and UI design, and security
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