Showroom Sales Supervisor (full-time)

tonal· 28 open roles

Bellevue, WA On-siteFullTime5 days ago

Salary

Undisclosed

Experience

Mid

Job Type

FullTime

Posted

5 days ago

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About This RoleAI processing…

Who We Are Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home, with its sleek design and advanced A.I. technology. We’ve united a diverse team of experts and decades of research to reinvent strength training, making it more efficient, more effective and more engaging. With this in mind, we want to bring that same innovative approach to the workplace. At Tonal, we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity, as we redefine the future of fitness. We are passi

Key Responsibilities

1
Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image
2
Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients
3
Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
4
Deliver on and exceed sales goals
5
Maximize sales through exceptional client relationships and impactful in-store service
6
Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce)
7
Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
8
Maintains an organized and clean sales floor area with attention to detail
9
Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage
10
Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience
11
Perform opening and closing procedures
12
Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example
13
Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Requirements

2+ years of sales experience in retail, fitness, service or hospitality industries
Ability to deliver great client experiences that build loyalty and deliver measurable sales results
Strong verbal and written communication skills. You’re invigorated by interaction with clients, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative
Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies, strong problem-solving skills
You’re organized and accountable by following through on the next steps
Flexibility to work a standard retail schedule, including evenings, weekends, and holidays
Minimum of 18 years of age
Requires bending, stooping, reaching up, and lifting up to 50 pounds.
Ability to walk for extended periods of time.
Ability to stand for extended periods of time.
Ability to perform routine tasks for extended periods of time.
Ability to look at a computer screen for extended periods of time.
Use of hands and/or arms, while performing client demos.