Showroom Sales Supervisor (part-time)

tonal· 28 open roles

Los Angeles, CA On-sitePartTime1 weeks ago

Salary

Undisclosed

Experience

Mid

Job Type

PartTime

Posted

1 weeks ago

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About This RoleAI processing…

Who We Are Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home, with its sleek design and advanced A.I. technology. We’ve united a diverse team of experts and decades of research to reinvent strength training, making it more efficient, more effective and more engaging. With this in mind, we want to bring that same innovative approach to the workplace. At Tonal, we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity, as we redefine the future of fitness. We are passi

Key Responsibilities

1
Develop a deep knowledge and understanding of Tonal’s product, technology and brand image
2
Lead Tonal demonstrations, calibrations and workouts with both scheduled and walk-in guests
3
Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
4
Deliver on and exceed sales goals
5
Maximize sales through exceptional customer relationships and impactful in-store service
6
Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)
7
Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
8
Maintains an organized and clean sales floor area with an attention to detail
9
Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, customer service, and floor coverage.
10
Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, customer nurture cycle, and in-store experience.
11
Perform opening and closing procedures.
12
Create and maintain an environment of strong sales and exceptional customer service through teamwork, providing informal coaching and support when needed, and leading by example.
13
You unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Requirements

2+ years sales experience in retail, fitness, service or hospitality industries. Supervisory experience is preferred
Ability to deliver great customer experiences that build loyalty and deliver measurable sales results
Strong verbal communication skills. You’re invigorated by interaction with customers, whether groups or individuals
You are approachable, a good listener, and an enthusiastic brand representative.
Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies.
Strong problem solving skills
Excellent written communication skills. You’re organized, and you follow through on next steps
Flexibility to work a standard retail schedule, including evenings, weekends and holidays
Proficiency with Apple Products, Google Suite, and Salesforce a plus
Applicants are a minimum of 18 years of age