Technical Partner Manager, EMEA Payment Methods

stripe· 551 open roles

Remote RemoteFull-time3 weeks ago

Salary

£84,400 - £126,600

Experience

Mid

Job Type

Full-time

Posted

3 weeks ago

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About This RoleAI processing…

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Technical Partner Management team is part of the Global Partn

Key Responsibilities

1
Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support
2
Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time
3
Establish service-level agreements and performance standards for partner accounts, and regularly drive technical reviews leveraging metrics and data to monitor and improve partner health and satisfaction
4
Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners
5
Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently

Requirements

Bachelor's degree in Business Administration, Computer Science, or a related field
Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external-facing relationships
Proven ability to successfully drive small-to-medium-sized projects with external partners and cross-functional internal stakeholders
Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders
A customer-first mindset and strong sense of urgency to scale products and operations through partnerships
Willingness to travel when necessary
Experience in banking, e-commerce, or payments, with knowledge of payment technologies and ecosystems
Basic to intermediate proficiency in SQL and XML
Experience working in a SaaS or cloud-based technology environment
Experience in a high-growth technology company