Technical Program Manager

About This RoleAI processing…

Key Responsibilities

• 1
  Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
• 2
  Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
• 3
  Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high-quality execution of projects in an effective manner
• 4
  Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective
• 5
  Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
• 6
  Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization
• 7
  Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run

Requirements

• Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work, not just aware of them
• Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them
• We're looking for someone who is energized by complexity, deeply curious about what AI can unlock for engineering teams, and eager to apply it hands-on in their work.
• You should be someone who experiments with AI tools regularly, thinks about how they change the way software gets built, and brings that perspective into how you run programs.

Perks & Benefits