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Account Executive (Existing Business), Commercial

intercom· 185 open roles

Location TBD On-siteFull-timeToday
Salaryest.
$80,000 - $150,000
Experience
Mid
Job Type
Full-time
Posted
Today
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About This Role

The Account Executive for Existing Business at Intercom will lead the growth of existing business, building relationships with small business customers to ensure revenue growth and customer retention. This role involves developing strategic territory plans, providing solutions to customers, and collaborating with various teams to drive product innovation. The ideal candidate has experience managing a large book of business and selling SaaS products. The company offers a competitive salary, equity, and benefits, with opportunities for progression and development.

Key ResponsibilitiesAI-extracted

  • 1
    Build relationships with small business customers to ensure revenue growth and customer retention
  • 2
    Develop strategic territory plans outlining opportunities for upsell, cross-sell, and expansion
  • 3
    Collaborate with Marketing, Product, and Customer Success teams to drive product innovation
  • 4
    Track and report key metrics related to customer growth, retention, and product usage growth
  • 5
    Engage in team development and mentoring
  • 6
    Provide solutions to customers based on the company's platform to alleviate their business pains

RequirementsAI-extracted

  • 2+ years managing a large book of business
  • 1+ years selling SaaS products
  • Experience managing procurement processes
  • Strong sales instincts and track record hitting and exceeding quota
  • Exceptional written and verbal communication skills
  • Ability to build and maintain deep client relationships

Perks & BenefitsAI-extracted

Competitive salary and equity in a fast-growing start-up
Catered lunch every weekday and a fully stocked kitchen
Regular compensation reviews
Unlimited access to best-in-class AI tools
Flexible paid time off policy
Typically: health coverage
Typically: opportunities for professional growth and development

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